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KMID : 1221920200130020045
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Journal of Korean Critical Care Nursing
2020 Volume.13 No. 2 p.45 ~ p.59
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Effects of Communication Skills and Humanistic Knowledge on Professional Quality of Life in Intensive Care Unit Nurses
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Cho Gyoo-Yeong
Ha Myung-Nam
Seo Mi-Kyung
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Abstract
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Purpose : The purpose of this study was to identify relation of the communication skills, humanistic knowledge and professional quality of life and to investigate the enhancing ways of professional quality of life in intensive-care unit nurses.
Methods : The study design was a descriptive survey from 152 intensive-care unit nurses, from December 1 to 30, 2019. The data analysis was with ANOVA, Scheffe?test, Pearson’s correlation coefficient and Multiple regression using the SPSS/WIN 23.0 program.
Results : The factors affecting compassion satisfaction were communication skills (β=0.42, p =.001), satisfaction for working (β=0.61, p =.001), marriage (β=0.23, p =.005), humanistic knowledge (β=0.47, p =.008) and these factors explained 35.6%. The factors affecting secondary traumatic stress were job stress (β=0.19, p =.011), number of patients per nurse (β=-0.36, p =.004) and these factors explained 9.4%. The factors affecting burnout were job stress (β=-0.25, p =.001), communication skills (β=-0.29, p =.001), working period(β=-0.18, p =.010), satisfaction for working (β=-0.31, p =.001), self care (β=-0.11, p =.033) and these factors explained 36%.
Conclusion : Therefore, it is necessary to develop solution to improve professional quality of life in intensive-care unit nurses. It needs to develop programs to improve communication skills and humanistic knowledge in order to enhance compassion satisfaction and to improve communication skills to prevent burnout.
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KEYWORD
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Intensive care unit, Nurse, Communication, Humanistic knowledge, Professional
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